Shopping Policies
Order Notifications: All information regarding orders and shipping will be notified via email. Please regularly check your email for updates.
Accuracy of Information: Please ensure that all order information is filled out completely and correctly. Should any incorrect information lead to delivery failure or the need for re-delivery, any resulting costs and responsibilities shall be borne by the customer.
Order Failure: If an order fails, we will notify you via email. Failure to follow the instructions provided in the email to correct the issue will be treated as an order abandonment, which may affect your future purchasing rights.
Overseas Orders: Overseas members are not eligible for the 7-day return and exchange service.
Final Sales Policy: Please consider your purchase carefully before ordering. We do not accept cancellations or refund requests for any reason after an order has been placed.
Inventory Availability: Inventory turns over rapidly. In the event an item is sold out, we will notify you via email regarding refund procedures. If you cannot accept the possibility of unexpected stock shortages, please refrain from making a purchase.
Privacy Policy
The purpose of collecting your personal information is to verify your identity, establish your member profile, facilitate payment transactions, and ensure the fulfillment of our service obligations. We also use this data to provide you with relevant information regarding our services.
Usage of Personal Information
Your data is used for the following purposes:
Service Utilization: To facilitate the use of various services provided by our company.
Transaction Fulfillment: To process pre-orders, purchases, participation in promotions, or other transactions. This includes product delivery, service provision, payment processing, responding to customer inquiries, post-sales services, and other necessary business operations.
Marketing and Promotions: To provide information on membership terms, announcements, and updates via email, phone, direct mail (DM), SMS, and electronic direct mail (EDM). We may also provide information on the latest partner products. Based on your browsing habits, personal attributes, purchase history, and website usage, we perform data analysis, conduct personalized marketing, and improve our current services or develop new ones. We may also contact you regarding surveys, events, or feedback.
Customer Inquiries: To respond to any questions submitted to us via email, mail, fax, SMS, phone, or any other direct or indirect contact method.
Ancillary Business Matters: Necessary usage for activities ancillary to the above-mentioned purposes to provide our services.
Sharing with Service Providers: When you engage in pre-orders, purchases, event participation, or other transactions, we may, within the necessary scope of the transaction, provide your personal information to relevant service providers who will then be responsible for managing that data.
Commitment to Privacy
We are committed to protecting the privacy of all applicants. We will not modify or delete your personal information or files without your explicit consent.
We will never sell, exchange, or rent your personal information to any other organization, individual, or private enterprise.
